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312+ Google Reviews
★★★★★ Rated 4.8 out of 5
Bill Pay
northstar-logo
  • Emergency Services
    • Water Damage Restoration
    • Sewage Cleanup
    • Water Removal Services
    • Storm Damage Cleanup
    • Fire Damage Cleanup
    • Smoke Damage Cleanup
    • Biohazard Cleanup
    • Hoarder Cleanup Services
  • Non-Emergency Services
    • Mold Damage Restoration
    • Carpet Cleaning
    • Commercial Carpet Cleaning
    • Residential carpet cleaning
    • Tile And Grout Cleaning
    • Air Duct Cleaning
    • Dryer Vent Cleaning
  • Commercial Services
    • Commercial Water Damage Restoration Services
    • Commercial Water Removal Services
    • Commercial Fire Damage Cleanup Services
    • Commercial Smoke Damage Cleanup Services
    • Commercial Sewage Cleanup Services
  • About Us
    • PREP Planning
    • Reviews
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    • Donation Request
  • Repair/Remodeling
  • Agent/Adjuster
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  • Events
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  • Service Areas
    • Water Damage Restoration in Eagle River
    • Water Damage Restoration in Marshfield
    • Minocqua Water Damage Restoration
    • Water Damage Restoration in Mosinee
    • Water Damage Restoration in Wisconsin Rapids
    • Water Damage Restoration in Weston
    • Water Damage Restoration in Stevens Point
    • Green Bay
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    • Residential carpet cleaning
    • Tile And Grout Cleaning
    • Air Duct Cleaning
    • Dryer Vent Cleaning
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see why we're the #1 top-rated local cleaning & restoration company in wisconsin

Check out hundreds of our reviews across all of these sites!

EXCELLENT
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Based on 341 reviews
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Posted on Google Google
Destiny H profile picture
Destiny H
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I want to give this company a huge shout out! My mom had a flood in her basement and the team was very helpful in restoring life back into her home. Right after we called, the lead John came by and took pictures. Within a few days, he gave us a quote and we went with it. In addition to a wonderful price considering the damage, they sent a wonderful team that was extremely knowledgeable and respectful. Mackenzie, Mason, Derik, Tanner, Dave, and Mike, thank you! We would recommend this company anytime!
Posted on Google Google
Cassie McManus profile picture
Cassie McManus
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We had carpet cleaning done when moving out of our apartment. Makeila got us booked and taken care of quickly for exactly what and when we needed.
Posted on Google Google
Barb Morgan profile picture
Barb Morgan
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We highly recommend NorthStar Restoration Services! Wechose them for our duct cleaning because they are a Veteran-owned business and active in our community, and we are so glad we did. From the first phone call to the completion of the job, the entire team was friendly and knowledgeable. Our technician, Dylan, did a fantastic job. He arrived right on time, worked hard, and was incredibly thorough—plus, he was just a pleasure to talk to.
Posted on Google Google
Christina Lopes-Serrao profile picture
Christina Lopes-Serrao
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
10 years ago we had a major water loss and they were so phenomenal, in the midst of my panic when it happened again, my first instinct was to call NorthStar. Makeila immediately answered the phone, was so very kind and reassuring, and got right to contacting help as water was pouring from my first level into my second. In less than two hours, Project Manager Dave was at my door evaluating things and trying to figure out how to get help ASAP that day. Two hours after that, Lead Cody and Technician Mason were at our home to start the walk through. They were incredibly kind, answered all my questions through each step, helped educate me on what they were doing, how far water reached, saturation levels, etc. (because I like to learn and understand ins and outs in life). They explained what they were doing, our different options (being mindful of my thoughts and preferences), and installed the containment rooms, dehumidifiers and fans as needed. There truly is an art to this business because you have to get creative as every project is different and a new challenge! The team (Dave, Cody and Mason) all communicated well and kindly to one another to ensure handling our water loss was correct and smooth! I appreciate the texting - they notified me when they were on the way, checked in, always made me feel welcome to reach out for any reason at any time, and understood was stressful situations like these are. Cody was there every weekday to check and adjust things as needed. I feel that because of their wealth of knowledge and experience, our water loss was handled as best as possible. There is a reason I reached out to NorthStar in 2016 and they were my first call again this time. Thank you Dave, Cody and Mason for working with me and being so incredibly kind! I hope to not need your restoration services in the future, but if I do, you know you're saved in my contacts. THANK YOU SO VERY MUCH!
Posted on Google Google
Yvonne Prey profile picture
Yvonne Prey
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Cody and Mason are the best and they work very hard. Thank you.
Posted on Google Google
Katie profile picture
Katie
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Came to the rescue in our time of need. Went above and beyond with their service, and support and their staff is AMAZING.
Posted on Google Google
Jared Zemke profile picture
Jared Zemke
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The NorthStar team was very easy to work with, very proffesional, and very thorough! Thank you to Dave, Derik, and Tahner!
Posted on Google Google
Phyllis Erickson profile picture
Phyllis Erickson
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Dylan was on time, polite and very professional. He was good working around our family pets. You can tell the difference in our air quality!! We would recommend this service that Northstar provides to homeowners. It is worth the time.
Posted on Google Google
Alicia Chappell profile picture
Alicia Chappell
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Serious mold and water damage to a rental property of mine and I contacted 2 companies and went with Northstar and have been very pleased. Responsive, Reliable, performed the work very quickly and were very gracious when the leak that caused the damage ended up not being fixed entirely as I had thought. Highly recommend!

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