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Erika A2024-10-08Prompt scheduling of carpet cleaning services!Arline Stark2024-09-09I just had my front room rug cleaned and a a chair cleaned. Both pieces look like new. The guy who cleaned them was Tim. I have had Tim do the work for over 30 years. I always ask for Tim when I call.Jill Ebersold2024-08-19We had a water leak with issues in our kitchen, main bedroom and our basement. After calling, we had help within an hour. Shawn, Kolten, David, John R, Lokoda, Todd, Preston, and Josh were all professional, thorough, and took care in making sure I understood what they were doing, while answering my questions. I would absolutely recommend NorthStar for any work necessary! They are amazing at communication and customer care!Ted Hartke2024-08-14Jay Cricks is an asset to the Wausau community. He runs a very successful company which employs dozens of individuals but equally important, he is always willing to assist community fundraisers. From hosting blood drives to being a sponsor to countless charities, like Extra Innings, you can always count on a Jay to help and make a difference. We need more people like Jay in this world.Lisa Thorson2024-07-26I had my carpet cleaned by Dylan. He was professional and personable. He was conscientious and explained what he was doing. I did recommend NorthStar to a neighbor friend.Katie Normand2024-07-24Todd o. Was super friendly, helpful…. Beyond impressed!! Josh was also extremely helpful in getting this job done ;)Frank Banholzer2024-07-24I believe Tim did an excellent job of cleaning my home carpeting. In addition, Tim arrived promptly on the time he was scheduled and explained what he was going to do in a very friendly manner. Tim is a great asset in the Northstar Organization. Frank BanholzerSheryl Babl2024-07-21Tim is the best for carpet cleaning. Professional and friendly. Very happy with the communication and service.Joseph Meyer2024-07-15My fiancé Kimmy just had her 2nd basement flood disaster within the last five years. To make matters worse, she had an insurance issue mix up in which she thought she had flood coverage but turned out not to anymore :(. We both cried, a lot from the stress, no one feels good when these things happen and sentimental things get destroyed... Fortunately she had an amazing experience with NorthStar Restoration Services and called them right away after the bad news from the insurance. Well, Jay, Josh, David and Kolten were AMAZING in customer service ( Polite ), sharing tricks on how to fix a lot of things we didn't know ( Knowledgeable ) helped us work through the disaster and now Kimmy is in front of me smiling and feeling good. Thank you so much NorthStar. Six stars experience!Debi Goodfellow2024-07-05This company was amazing! They did an excellent job getting rid of the mold issue we had in our home. They were very professional and came in a timely manner. I highly recommend them, especially Jon & Colton as they were a great help to us!
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